This week, we welcomed our Matrix Assessor onsite to evaluate our organisation against the updated Matrix Standard. This nationally recognised standard ensures the provision of high-quality information, advice, and guidance (IAG) services, which are essential in supporting individuals to reach their full potential. Achieving this accreditation is also a critical factor in securing new contracts and further enhancing the quality of our service delivery.
Following a thorough assessment—including discussions with employers, learners, staff, and partners, as well as a detailed review of our IAG processes—we are proud to announce that Zenith Training has successfully passed with flying colours!