Ofsted Rated
Good
Certified
ISO 9001:2015
Certified
Cyber Essentials Plus

Zenith Training Achieves Matrix Standard Accreditation

This week, we welcomed our Matrix Assessor onsite to evaluate our organisation against the updated Matrix Standard. This nationally recognised standard ensures the provision of high-quality information, advice, and guidance (IAG) services, which are essential in supporting individuals to reach their full potential. Achieving this accreditation is also a critical factor in securing new contracts and further enhancing the quality of our service delivery.

Following a thorough assessment—including discussions with employers, learners, staff, and partners, as well as a detailed review of our IAG processes—we are proud to announce that Zenith Training has successfully passed with flying colours!

Key Strengths Identified

During the assessment, several key strengths of Zenith Training were highlighted. The high level of support we offer is deeply embedded across the entire organisation, with all staff consistently demonstrating our core values in their day-to-day work. Employers, learners, and partners all praised our professionalism, flexibility, and effectiveness, reflecting the strong relationships we maintain with key stakeholders. Our trainers bring valuable vocational experience, which enables them to relate effectively to both employers and learners, using real-life examples to enhance learning. Learners are fully aware of their progress throughout their journey, and importantly, they also know when they are not progressing as planned. We also received recognition for how we monitor and respond to any changes in learners’ identified needs, ensuring they receive appropriate and timely support. Additionally, our commitment to the continuous monitoring, evaluation, and improvement of our IAG services ensures we maintain high standards and consistently meet the needs of those we support.

This achievement is a testament to the hard work and dedication of our entire team. Thank you to everyone involved in this process—your commitment to delivering high-quality support and guidance is what makes this success possible.

We look forward to building on this strong foundation and continuing to deliver outstanding IAG services.