Pacifica is one of the largest professional appliance repair companies in the UK. They’ve grown their service through a reputation for excellent customer service, understanding what customers need and making sure that they consistently fulfil their requirements.

All of their engineers are subject to DBS checks; they provide them with the best tools available and make sure that they are smartly dressed. They charge sensible prices and their workmanship is backed by a no-quibble guarantee. All this combines to produce a value for money service that consistently receives customer commendation.

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

• Accurate daily ordering of spare parts to individual suppliers as well as preventing over-ordering by checking each order before approving.
• Contact suppliers for ETA’s (Estimated Time of Arrival) on late/back order parts ensuring ETAs are updated within the system.
• Reporting any damaged or missing parts to suppliers to initiate credits.
• Investigate part supply/dispatch failures as directed by the Purchasing & Logistics Manager.
• Configure non-configured PCBs and locate them in the correct warehouse stock location.
• Handle daily queries from Call Centre and suppliers in a prompt and efficient manner.
• Undergo any training and development as required and complete any online training courses when assigned through Pacifica’s Learning Hub.
• Wear allocated PPE as and when required.