Business Admin Apprentice

Q-Finance specialises in supporting Motor Dealers and the public in securing some of the best finance packages on the market. Q-Finance helps Motor Dealers (both independent and Franchised) to increase sales by offering some of the best finance packages in the industry. With their large panel of funders, they can facilitate finance for every customer profile, ranging from Prime to Sub Prime. From a dealer’s perspective, they offer super quick payments and a fully automated system and strive to make sure that they help maximise sales for the dealership, but more importantly, do so in a fully compliant and professional manner. 

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff. Your apprenticeship training will be a fully work-based learning programme across 18 months. Upon completion of your apprenticeship, you will achieve a Level 3 qualification in Business Administration. 

• Answering the telephone in a timely manner
• Taking messages and handling calls professionally
• To provide an efficient and effective administration support function to the sales and operations team
• Handling sensitive and confidential information, including data entry
• Phone operation dealing with telephone enquiries, both inbound and outbound, in a professional manner
• Maintain and update manual and computerised records/management information systems
• Undertake word processing tasks, File/store/record data and information in line with procedures
• Administering and processing enquiries, referrals, and other requests in line with procedures
• Use of various IT systems. Including good knowledge of the Microsoft Office suite
• Working flexibly as part of a team
• Organising and supporting various events and meetings etc.
• Speaking to customers to obtain personal information for their finance application
• Loading customer information onto our CRM/proposal system
• Being able to quote customers’ finance options and using sales techniques to get the deal
• Negotiate with customers and dealers in order to win the deal
• Time Management and being able to prioritise tasks and complete them in a timely manner
• Being able to build relationships with dealers and customers