In an era where AI is reshaping the way we work, our Level 3 AI Integration Apprenticeship equips employees with the knowledge, tools, and mindset to lead that transformation from within. Delivered through the nationally recognised Digital Support Technician: Level 3 apprenticeship standard, this 13-month programme is tailored for existing staff ready to become confident, capable AI Champions, driving responsible adoption, boosting productivity, and embedding innovation throughout your business.

Through hands-on workshops, real-world projects, and expert-led learning, participants will:

• Build foundational AI awareness and digital confidence
• Master practical tools like Microsoft 365 Copilot and Power Automate
• Learn to automate workflows, create efficiencies, and generate insights
• Support cultural change and responsible AI adoption across the business
• Develop into trusted internal advisors and AI ambassadors

Programme Highlights

• AI Readiness Workshop: A one-day session to assess your organisation’s AI landscape and plan a safe, strategic adoption roadmap
• Monthly Learning Clinics: Open forums for knowledge sharing, troubleshooting, and deep dives into real-world challenges
• Hands-On Learning: Practical use of GenAI tools and Microsoft 365 in everyday business scenarios
• Cultural Change & Leadership: Guidance on how to support others and lead ethical AI transformation across the organisation
• Tailored Support: A dedicated trainer, monthly reviews, and flexible learning that aligns with day-to-day responsibilities

Key Learning Phases

Phase 1: Building AI Foundations
Understand the role of AI in business, manage risk, and apply everyday tools for real productivity gains.

Phase 2: Leveraging Microsoft 365 & AI
Integrate AI into daily workflows with tools like Copilot, Excel, Teams, and Power Automate.

Phase 3: Driving Cultural Change
Become a digital leader—guiding others, embedding ethical practices, and sustaining innovation long-term.