On a daily basis to provide administration support to the current Customer Service Team and complete required tasks in a timely and professional manner.
Annual Wage
£15,704 a year
Location
County Durham (DL5 6SP)
Working Week
Monday – Friday 8.30am – 5.00pm 40 hours a week
Expected Duration
18 Months
Apprenticeship Level
Advanced Level 3 (A Level)
Desired Skills and Personal Qualities
Qualifications
• GCSE or equivalent English (Grade 4) essential
• GCSE or equivalent Maths (Grade 4) essential
Stiller is a long‑established, family‑run logistics firm offering warehousing, transport, and distribution solutions. We support businesses by storing products, managing stock, and delivering goods across the UK. Their core values centre on customer service, operational excellence, integrity, and safety.
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff. Your apprenticeship training will be a fully work-based learning programme across 12 months. Upon completion of your apprenticeship, you will achieve a Level 3 qualification as a Business Administrator.
Administrative support for the customer service team
Distribution customers job input
Distribution customers job pricing
Booking in of customer deliveries
Answering incoming calls to the business
Speaking to customers & partner depots on the telephone
Delivery/ETA checks
Processing of customer paperwork
Assisting with POD requests
Assisting with order quotations
Effective use of customer contact database
Develop skills required by customer services department