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Business Admin Apprentice

Phoenix Steel

Phoenix Steel is a well-established steel supplier who are now looking to recruit a Business Admin Apprentice to join the team. The apprentice will support with day-to-day business operations, including communication, record keeping, scheduling, customer service, and the use of business systems and software.

Course Summary

Annual Wage

£17,238 a year

 

Location

South Shields, NE34 9PB

 

Working Week

Monday – Thursday 8am-5pm, Friday 8am-4pm. 39 hours a week

 

Expected Duration

28 Months

 

Possible Start Date

09/02/2026

 

Apprenticeship Level

Advanced Level 3 (A Level)

Requirements

Desired Skills and Personal Qualities

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Course contents
• Customer care skills
• Administrative skills
• Analytical skills
• Team working
 

Qualifications

• GCSE or equivalent English (Grade 4) essential

• GCSE or equivalent Maths (Grade 4) essential

About The Employer

Steel Stockholders since 1994, Phoenix Steel has successfully operated a ‘One Stop’ service. We are a company set up to supply any steel user who is looking for a quick and reliable service at competitive rates.

Apprenticeship Overview

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff. Your apprenticeship training will be a fully work-based learning programme across 12 months. Upon completion of your apprenticeship, you will achieve a Level 3 qualification as a Business Administrator.

Monitor and manage stock levels using Sage 200 to ensure optimal stock control.
Conduct regular stock checks to reconcile physical stock with Sage 200 records.
Implement and maintain efficient stock rotation practices.
Use Microsoft Excel to manage and monitor stock levels effectively.
Communicate effectively with suppliers to resolve any discrepancies in delivered stock.
Generate, review, and update purchase orders within Sage 200 to ensure alignment with written purchase order books.
Collaborate with sales team members to gather information on suppliers and prices, as needed.
Liaise with the sales team to clarify any discrepancies or special requirements in orders.
Work with factory colleagues to explore stock options that align with the specific needs of customers.
Collaborate with the transport executive to ensure timely processing of orders in a fast-paced environment.
Ensure that the certification aligns accurately with the details provided in the delivery notes received from suppliers.
Verify that the accurate certification accompanies the appropriate stock sizes scheduled for delivery to customers.
Communicate with customers and provide certification as and when required.
Greet office visitors, answer and direct phone calls to sales representatives.
Perform a variety of administrative duties, such as generating spreadsheets, invoices, delivery notes, and organising official documents daily.
Update spreadsheets.
Use Microsoft Teams and work alongside all staff.

Apply Now

Have questions about our apprenticeship programs or need guidance through the application process? Our team is here to support you every step of the way.