Business Admin Apprentice

HospiceCare, established in 1995, is the main provider of palliative care in North Northumberland. We serve a population of around 65,000 people living in some of the most rural parts of the country. (see map below) We have two Wellbeing Centres – one in Alnwick and one in Berwick. We deliver a person-centred Hospice at Home service offering practical care and support to adults aged 18 years and over, who are living with a terminal illness requiring palliative input. The care is delivered by our Registered Nurses and our experienced team of Hospice Support Workers, 365 days a year day or night, planned or in a crisis, with emphasis on promoting quality of life. Our Hospice at Home service is accessed by a Healthcare professional such as a GP or District Nurse – Ask them to refer you. We also offer a Family/Bereavement Support Service, Dementia Support Service, and Therapeutic Drop-In Cafes which can be accessed via self-referral. Our services are delivered free at the point of need.

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff. 

What you’ll do at work: 

• To provide professional, flexible administrative support in this ‘hands-on’ position. 
• To assist the Operations and Finance teams in delivering an effective administration service. 
• Support the fundraising team in maintaining the fundraising database with details of income generated. 
• Collate relevant data for transfer to our accounts software to aid management accounts production and budget reporting. 
• Attend and participate in meetings as required, and ensure accurate, detailed and appropriate actions are produced. 
• To provide cover in the absence of other staff as directed.
• Work within the provisions of the Data Protection Act, observing strict confidentiality with all aspects of work undertaken. 
• Respond sensitively and professionally in supporting and maintaining professional relationships with colleagues and all contacts who work with the charity. 
• To be aware of and work within the Charity’s health and safety policies, relating to the working environment and building security, and report any issues promptly to the immediate line manager. 
• Develop personal skills and capability through ongoing training as provided internally by the company or externally, subject to company approval and as agreed with your line manager.