COURSES – DISTANCE LEARNING

LEVEL 2 - INFORMATION, ADVICE OR GUIDANCE

Course Level

Level 2

Delivery

Online

Credit Value

15

Qualification Time

150 Hours

NCFE CACHE Level 2 Certificate in Information, Advice or Guidance

WHAT DOES THIS QUALIFICATION COVER?

The objective of this qualification is to prepare learners for further training and to support a role where learners may give initial information, advice, or guidance to others.

During your Information, Advice or Guidance course you will:

  • Explore communication techniques.
  • Understand how to comply with the law.
  • Managing the storage and rettieval of infomation.
  • Develop interpersonal skills.
  • Examine how individuals’ values, attitudes and beliefs may influence their interactions.

wHO IS THIS COURSE FOR?

This qualification is designed for learners who work in, or are looking to work in an Information, Advice, or Guidance role such as:

  • Careers Advisor
  • Counsellor
  • Customer Service Advisor
  • Employment Advisor
  • Help Desk Advisor
  • Many more

DIVE DEEPER

What you will learn in a Level 2 - Information, advice or guidance course

Unit 1: Information, advice or guidance in practice

Unit 2: Developing interaction skills for information, advice or guidance

Unit 3: Signposting and referral in information, advice or guidance

Unit 4/5: information, advice or guidance in context and Managing information

NCFE CACHE Level 2 Certificate in Information, Advice or Guidance

Whats next?

We’re a friendly bunch at Zenith Training.  If you’re interested in progressing your career through a course, get in touch! If you’re a business looking to upskill, we have a fantastic team. Follow one of the buttons below! 

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