Customer Advisor

BT Gosforth – Customer Advisor

What is the role?

You will be the person customers call when they wish to make changes to their packages. Customers may want to add services, save money, or get a better value deal. Sometimes they may even want to leave their package!

This role is about asking questions to understand what is especially important to the customer. You’ll get to know them in a few minutes and quickly work out what they need. With award winning services and the latest devices, you’ll be able to put together perfect packages design just for them.

Apply for the position

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