News - Zenith Training

Beth RidleyApprenticeships, Candidate Insights

Work Hard, Dance Harder: Life as a Flexible Apprentice

At Zenith Training, we know that apprenticeships are not just about developing professional skills, they’re about building well-rounded lives. For one of our apprentices, this means balancing the demands of full-time work with a passion for Irish dancing. Their story is a great example of how structured support and personal determination can help young people...

Beth RidleyClient Insights

Maximising Your Apprenticeship Levy: A Guide for North East SMEs

Since its introduction in 2017, the Apprenticeship Levy has often been misunderstood, particularly among small and medium-sized enterprises (SMES). Yet for North East businesses looking to grow, upskill staff, and fill long-term skills gaps, Levy can be a golden opportunity, whether you’re paying into it or not. What is the Apprenticeship Levy? The Apprenticeship Levy...

Beth RidleyClient Insights

Future-Proofing Logistics: The Power of Apprenticeships & Skills Bootcamps

The future of logistics and warehousing is digital, dynamic, and increasingly automated. From Warehouse Management Systems (WMS) to robotic fulfilment and sustainability-led distribution, the skills employers need today are evolving fast. Apprenticeships and Skills Bootcamps offer flexible, practical, and funded ways to equip your team with the capabilities to keep up and get ahead. In...

Beckie DochertyApprenticeships, Client Insights

Apprenticeships Aren’t Just for Starters: Upskilling Senior Talent in the Automotive Sector

When most people think of apprenticeships, they imagine school leavers or college graduates starting their first job, learning the ropes from scratch. But as the automotive sector evolves, this outdated perception is not just limiting, it’s counterproductive. Modern apprenticeships, like those delivered by Zenith Training, are increasingly being used to upskill existing employees, including experienced...

Beth RidleyCandidate Insights, Client Insights

Mental Health at Work: Why It’s Time to Prioritise People Over Pressure

As we mark Mental Health Awareness Week, it’s an important reminder to shine a spotlight on the growing mental health challenges facing employees across the UK. While conversations around mental wellbeing are thankfully becoming more open, the statistics remain stark, and employers must take meaningful action. At Zenith, we work closely with employers and individuals...

Beth RidleyClient Insights

Training for the Human Side of Customer Service

As automation and AI increasingly handle routine inquiries, contact centre employees are consequently tasked with more complex, emotionally nuanced customer interactions. In this evolving landscape, therefore, soft skills and leadership development have become paramount. The Shift in Contact Centre Roles The integration of technology has fundamentally transformed the nature of contact centre work. While bots...

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