Pentland Brands LTD, a global brand management business, is committed to developing its people and creating a culture where teams feel empowered to contribute to meaningful change. While its managers had strong technical expertise, there was a recognised opportunity to strengthen leadership skills around Lean Management principles, enabling leaders to look more critically at existing processes, drive efficiency and build greater collaboration across teams.
To address this, Pentland Brands LTD partnered with Zenith Training to deliver a bespoke Lean management programme, facilitated by Steven Welsh, our Client Relationship Manager, that focused on both the mindset and practical application of Lean tools in day-to-day operations.
Rather than a purely theoretical course, the training was designed to be highly interactive, encouraging participants to reflect on their own processes and challenged. Sessions combined:
The training gave managers the space to step back from the day-to-day, look at how things were working, and test new approaches in a safe and supportive work environment.
Feedback from managers was overwhelmingly positive, with many noting how the training had encouraged them to think differently about their work. The impact has been felt both at an individual and team level:
Amy Potter, HR Business Partner at Pentland Brands LTD, reflected on the success of the programme:
“The Lean Management training delivered by Zenith Training has had a clear and positive impact across our teams. Participants consistently highlighted how the course encouraged them to reflect on existing processes and adopt more effective ways of working. Many have since implemented changes that foster collaboration, improve productivity, and enhance team productivity.”
The Lean Management programme has done more than introduce new tools, it has strengthened leadership capability, improved communication, and created a culture continuous improvement at Pentland Brands LTD. By equipping managers with the skills and confidence to engage their teams and rethink their processes, Zenith Training has supported Pentland Brands LTD in building a more inclusive and proactive working environment.