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Business Support Apprentice

Business Support Apprentice

Zenith Training

This is a development role which will see the Apprentice learn and put into practice the skills required to effectively deliver administration support to a variety of departments within the training business. To learn the skills necessary to undertake the following and to employ them as required in the support of the delivery of training services.

Course Summary

Annual Wage

£15,000

 

Location

Hebburn (NE31 2EX)

 

Working Week

Monday to Thursday 9:00am- 5:00pm Friday 9:00am -4:30pm 37 hours a week

 

Expected Duration

18 Months

 

Possible Start Date

25/08/2025

 

Apprenticeship Level

Advanced Level 3 (A Level)

Requirements

Desired Skills and Personal Qualities

  • Communication skills 
  • IT skills 
  • Attention to detail 
  • Organisation skills 
  • Administrative skills 
  • Team working
  • Customer care skills 
  • Problem-solving skills 
  • Number skills 
  • Logical 
  • Analytical 
  • Initiave 

Qualifications

• GCSE or equivalent English (Grade 4) 

• GCSE or equivalent Maths (Grade 4) 

About The Employer

Zenith Training is a North East based Training Provider, located in Hebburn. We offer training solutions to organisations and individuals to help them grow. At our core, we’re passionate about the work we do to help people. Because of that we’ve gained a highly regarded, personal and hardworking reputation. We pair that approach with expert training consultants, our in-depth knowledge of the North East training funding marketplace and the latest in educational thinking, to supply and deliver tailored solutions across all sectors!

Apprenticeship Overview

What you’ll do at work:

  • General office tasks to support the effective delivery of organisation’s services to include scanning, photocopying, word processing, etc.
  • Storing and retrieving information.
  • Creating database entries and updating management information systems.
  • Updating spreadsheets.
  • Preparing relevant paperwork ahead of training courses.
  • Processing incoming and outgoing post.
  • Support, where required, with venue bookings for the delivery of training programmes.
  • Support, where required, with the screening of applications and inductions.
  • Working closely with colleagues and support teams across the business.
  • Maintaining a clean and tidy office.
  • Maintaining awareness of Health and Safety.
  • Contributing to team meetings.
  • Support with specific organisational projects as required.
  • Be willing to work towards and achieve Level 3 Business Administrator Apprenticeship Standard.
  • Must have a good level of English and Maths. Be confident in the use of ICT including Excel, Word and Outlook.
  • Have excellent communication skills.
  • Be able to maintain accuracy and attention to detail.
  • Be able to multi-task.