As part of our continuous improvement cycle, Zenith Training undertook a comprehensive internal review, affectionately dubbed ‘Mocksted’, across a week in June 2025. This exercise aimed to mirror the rigour and depth of an Ofsted inspection, giving our team, learners, and partners the opportunity to evaluate and celebrate what’s working well.Continue Reading

At Zenith, we believe first impressions count, not just for us as an employer, but for the people who choose to join our team. As we continue to grow, we’ve had the pleasure of welcoming several new faces to the business. We recently asked a few of them to share their early impressions, from their...Continue Reading

As part of Mortimer Primary School’s STEM Week, Zenith Training had the privilege of delivering the Start Small, Dream Big pilot, an initiative designed to introduce primary-aged children to the world of work in a fun, meaningful, and age-appropriate way.Continue Reading

The North East Apprenticeship Awards 2025 brought together apprentices, employers, and training providers from across the region to celebrate the incredible achievements shaping the future of our workforce.Continue Reading

At Zenith Training, we know that apprenticeships are not just about developing professional skills, they’re about building well-rounded lives. For one of our apprentices, this means balancing the demands of full-time work with a passion for Irish dancing. Their story is a great example of how structured support and personal determination can help young people...Continue Reading

Since its introduction in 2017, the Apprenticeship Levy has often been misunderstood, particularly among small and medium-sized enterprises (SMES). Yet for North East businesses looking to grow, upskill staff, and fill long-term skills gaps, Levy can be a golden opportunity, whether you’re paying into it or not. What is the Apprenticeship Levy? The Apprenticeship Levy...Continue Reading

The future of logistics and warehousing is digital, dynamic, and increasingly automated. From Warehouse Management Systems (WMS) to robotic fulfilment and sustainability-led distribution, the skills employers need today are evolving fast. Apprenticeships and Skills Bootcamps offer flexible, practical, and funded ways to equip your team with the capabilities to keep up and get ahead. In...Continue Reading

As we mark Mental Health Awareness Week, it’s an important reminder to shine a spotlight on the growing mental health challenges facing employees across the UK. While conversations around mental wellbeing are thankfully becoming more open, the statistics remain stark, and employers must take meaningful action. At Zenith, we work closely with employers and individuals...Continue Reading

As automation and AI increasingly handle routine inquiries, contact centre employees are consequently tasked with more complex, emotionally nuanced customer interactions. In this evolving landscape, therefore, soft skills and leadership development have become paramount. The Shift in Contact Centre Roles The integration of technology has fundamentally transformed the nature of contact centre work. While bots...Continue Reading

If you’re taking on an apprentice or already have one in your team, you’ll no doubt be focused on helping them gain the practical skills they need to do their job well. To get the most out of their apprenticeship and to meet national requirements, they must spend time learning away from their immediate role....Continue Reading