Artificial Intelligence is no longer on the horizon, it’s here, shaping how businesses operate, how people work, and what customers expect. But when technology is advancing rapidly, the confidence and skills to use it effectively are often still playing catch-up. That’s the gap we’re setting out to close with our latest apprenticeship programme, one of...Continue Reading

Clearly Drinks, a leading soft drinks manufacturer based in the UK, has long recognised that strong leadership is fundamental to business growth and long-term success. Zenith Training delivered two cohorts of its Leadership and People Management Bootcamp, equipping 12 managers from departments spanning HR, Production, Supply Chain, Operational Control, and Finance with the skills, confidence,...Continue Reading

For the first time in history, five generations are working side by side, from Baby Boomers to Gen Z and even Gen Alpha apprentices entering the workforce. This diversity brings a wealth of experience, innovation, and perspective, but it also presents unique challenges in communication, expectations, and skill gaps. At Zenith Training, we understand that managing...Continue Reading

Since its introduction in 2017, the Apprenticeship Levy has often been misunderstood, particularly among small and medium-sized enterprises (SMES). Yet for North East businesses looking to grow, upskill staff, and fill long-term skills gaps, Levy can be a golden opportunity, whether you’re paying into it or not. What is the Apprenticeship Levy? The Apprenticeship Levy...Continue Reading

The future of logistics and warehousing is digital, dynamic, and increasingly automated. From Warehouse Management Systems (WMS) to robotic fulfilment and sustainability-led distribution, the skills employers need today are evolving fast. Apprenticeships and Skills Bootcamps offer flexible, practical, and funded ways to equip your team with the capabilities to keep up and get ahead. In...Continue Reading

When most people think of apprenticeships, they imagine school leavers or college graduates starting their first job, learning the ropes from scratch. But as the automotive sector evolves, this outdated perception is not just limiting, it’s counterproductive. Modern apprenticeships, like those delivered by Zenith Training, are increasingly being used to upskill existing employees, including experienced...Continue Reading

As we mark Mental Health Awareness Week, it’s an important reminder to shine a spotlight on the growing mental health challenges facing employees across the UK. While conversations around mental wellbeing are thankfully becoming more open, the statistics remain stark, and employers must take meaningful action. At Zenith, we work closely with employers and individuals...Continue Reading

As automation and AI increasingly handle routine inquiries, contact centre employees are consequently tasked with more complex, emotionally nuanced customer interactions. In this evolving landscape, therefore, soft skills and leadership development have become paramount. The Shift in Contact Centre Roles The integration of technology has fundamentally transformed the nature of contact centre work. While bots...Continue Reading

If you’re taking on an apprentice or already have one in your team, you’ll no doubt be focused on helping them gain the practical skills they need to do their job well. To get the most out of their apprenticeship and to meet national requirements, they must spend time learning away from their immediate role....Continue Reading

In industries like food production, packaging, and fast-moving consumer goods (FMCG), the quality of your operations is only as strong as the people behind them. Permanent staff form the backbone of your business, and investing in their growth isn’t just a smart move—it’s essential for staying competitive, compliant, and efficient in an ever-evolving market. At Zenith...Continue Reading