Apprentice Travel Consultant

Ocean World Travel
Ocean World Travel seeks a Travel Consultant Apprentice to plan dream holidays, book packages, and arrange cruises. Strong communication and customer service skills are essential. Enjoy ship visits and first-hand cruise experiences. A fast-paces, rewarding tole for a bright individual passionate about traveling and delivering exceptional service.
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INTERESTED?

Send an email including your CV to info@zenithtraining.org.uk

Or call us on 0191 428 6555

Apprenticeship Summary

Annual Wage
£15,000
Working Week
Monday to Friday: Between 09:00-19:00. Weekend work included. 37.5 hours a week
Expected Duration
12 Months
Possible Start Date
14/04/2025
Apprenticeship Level
Level 3 ( Equal to A Level)
What will the apprentice be doing?
  • Cooperate with clients to determine their needs and advise them on appropriate destinations, travel dates, costs and accommodation.
  • Provide relevant information and brochure to customers
  • Offering exceptional customer service, expert advice and personal recommendations
  • Working to and achieving sales targets
  • General administration duties
  • Handling both incoming and outgoing telephone calls, face to face, and web enquiries
  • Selling holidays across a range of suppliers
  • Deal with current travel problems
  • Take payments
What training will the apprentice take and what qualification will the apprentice get at the end?

An apprenticeship includes regular training
with a college or other training organisation.
At least 20% of your working hours will be
spent training or studying

What is the expected career progression after this apprenticeship?
Full-time role potentially available upon completion of apprenticeship for the right candidate.

Requirements and Prospects

Desired Skills and Personal Qualities
• Administrative skills • Attention to detail • Communication skills • Customer care skills • IT skills • Organisation skills • Team working
Qualifications
• GCSE or equivalent English (Grade 4) essential • GCSE or equivalent Maths (Grade 4) essential
Things To Consider
Description

About The Employer

We are a family run cruise specialist established in 1995 in Birmingham. We moved to Hampshire in 2000. We predominantly sell cruises from the UK with Fred. Olsen Cruise Lines, PO Cruises and Cunard Line as well as other cruise lines. We are ABTA bonded and can sell all types of holidays and package holidays. We also create tailor made and luxury holidays. We are a highly regarded cruise specialist with the cruise lines We have seven staff and are looking to increase staff numbers since the business has grown post pandemic.
Address
132 Winchester Road Chandler’s Ford, Eastleigh SO53 2DS
Website

About The Trainer

Zenith Training is a North East based Training Provider, located in South Shields. We offer training solutions to organisations and individuals, to help them grow.

At our core we’re passionate about the work we do to help people. Because of that we’ve gained a highly regarded personal and hardworking reputation.

We pair that approach with expert training consultants, our in depth knowledge of the North East training funding marketplace and the latest in educational thinking, to supply and deliver tailored solutions across all sectors!

Address

8 Merchant Court
Monkton Business Park South
Hebburn, NE31 2EX

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