Level 5 - Coaching Professional Apprenticeship

Course Level

Level 5 Coaching Professional


18 Months



What's involved in the coaching professional apprenticeship?

Developing coaching in your business can be vital to the confidence and success of your people. Managers will learn the philosophies of coaching, methods and techniques such as neurolinguistics and advanced listening as well as theories and workplace practice.

This programme will equip your employees with the skills to tackle a wide range of situations. Effective coaching contributes toward the strategic goals and objectives of a business and its culture.

Learners on this programme will be a current or aspiring Manager with a view to develop, support and unlock potential in others as well as themselves.

Our training is designed to understand how to prepare and conduct coaching for individuals and teams.

Learners will understand how to develop a coaching strategy for your organisation and enhance the coaching culture.

They will develop a deep understanding of the ethics around coaching and the boundaries that must be respected, and perhaps most importantly to deliver coaching in an effective, professional and impactful way.

What you will learn in a Supply Chain Operator apprenticeship.

unit 1: Understanding

  • How to communicate effectively with customers/colleagues in line with the organisational culture.
  • Structure of the industry.
  • Importance of delivering excellent customer service.
  • Vision, objectives, and brand of the organisation.
  • Changes to systems, processes and technology.
  • How to maintain a level of appropriate fitness within their role.

unit 2: Application

  • Establish a good rapport with customers/colleagues.
  • Communicate effectively.
  • Demonstrate safe moving and handling of different objects.
  • Work well within a team.
  • Seek to review, update and implement improvements to own method of working.
  • Adapt to new technology and accept the need for change.
  • Work under pressure and to agreed deadlines.

unit 3: Demonstration

  • Demonstrate integrity, credibility, honesty and personal drive in every aspect of their role.
  • Take ownership and responsibility for their safety.
  • Pay attention to the safe and effective use of equipment and machinery.
  • Take ownership of performance and training.
  • Strive to achieve the best results in all they do.
  • Commit to achieving all personal and organisational objectives.

unit 4: End Point Assessment

  • Knowledge and behaviour test.
  • Practical Assessment.