COURSES – BESPOKE WORKSHOPS
Bespoke Workshop
In Person
3 half-day workshops
6 weeks
Our People Management workshops are designed to ensure learners gain knowledge about the multiple facets of people management and how they could benefit your business.
This is done by breaking the course into three digestible half-day sessions, covering the following topics listed below:
• Leadership styles: Skills needed to be an effective people manager
• Professionalism: Importance to business, staff and customers
• Emotional Intelligence: Look at how we communicate and read people
• Real life scenarios
• Coaching: What is a coach/how do we use coaching to get the best out of our teams
• Motivation: Looking at how do we motivate others
– Team work
– Leadership
• SMART targets and constructive feedback
• Conflict: Dealing with difficult people
• Communication Techniques
• Real life scenarios
• Communication: Looking into communication styles and how to adapt behaviours
• Team dynamics: What makes a good team
• Team building: How to build an effective team
• Active listening
• Action planning for success
• Developing staff