Course Level

Level 2 Supply Chain Operator


12 Months



What's involved in the supply chain operator apprenticeship?

Throughout this Level 2 Supply Chain Operator apprenticeship, learners will be provided with the foundation of knowledge, skills, and experience needed for the role of Supply Chain Operator within occupational areas within the Supply Chain industry.

Supply chain operators are primarily responsible for managing the movement of goods for various customers across all sectors, with a customer base ranging from large global organisations to sole traders and private customers in local areas.

What you will learn in a Supply Chain Operator apprenticeship.

unit 1: Understanding

  • How to communicate effectively with customers/colleagues in line with the organisational culture.
  • Structure of the industry.
  • Importance of delivering excellent customer service.
  • Vision, objectives, and brand of the organisation.
  • Changes to systems, processes and technology.
  • How to maintain a level of appropriate fitness within their role.

unit 2: Application

  • Establish a good rapport with customers/colleagues.
  • Communicate effectively.
  • Demonstrate safe moving and handling of different objects.
  • Work well within a team.
  • Seek to review, update and implement improvements to own method of working.
  • Adapt to new technology and accept the need for change.
  • Work under pressure and to agreed deadlines.

unit 3: Demonstration

  • Demonstrate integrity, credibility, honesty and personal drive in every aspect of their role.
  • Take ownership and responsibility for their safety.
  • Pay attention to the safe and effective use of equipment and machinery.
  • Take ownership of performance and training.
  • Strive to achieve the best results in all they do.
  • Commit to achieving all personal and organisational objectives.

unit 4: End Point Assessment

  • Knowledge and behaviour test.
  • Practical Assessment.